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DESCRIPTION Coordinates the day-to-day above-wing operation for multiple airlines. Enforces policy and procedures for the airline customer while holding employees accountable. Establishes and maintains effective communication methods open with all customers to best access their needs. As a representative for the airline, proactively serves as liaison between the airline and it’s customers in resolving customer […]
DESCRIPTION Understands contract requirements and customer expectations. Responsible for overseeing direction of variety of aircraft ground handling services including, but not limited to ramp, baggage, cabin cleaning services, and related customer service functions. Supervises the use of people and equipment to efficiently complete the tasks as directed and within established company standards. Maintains compliance with […]